Relatable Episode 133: This Community Curator
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Description
Stephanie talks with Michael Backlinder from ilCaffè about the small actions that create favorable social impact in the hospitality business.
Show Highlights
Stephanie shares why she loves nature videos like Moving Art.
Michael talks about the social behaviors he has learned and witnessed while working in the hospitality business.
Stephanie and Michael discuss actions that takes only seconds to do that make people feel appreciated, comfortable and seen.
Resources Mentioned
Backstory Behind Stephanie and Guest
ilCaffè is one of my favorite spots in DTLA. The place has a special energy that I knew could only be a result of a management team that cares. When I met Michael for the first time, I understood where the energy was coming from. He refers to the space as his “living room” and treats everyone like his special guest. – Stephanie Michele
Social Challenge of the Week
60 Minute Coffee Challenge
Find a locally owned coffee shop in your area and visit it. Go alone or take a friend. Order your favorite drink, find a seat and soak in the atmosphere of the space while you enjoy your coffee. Stay at least an hour. Pay attention to what you focus on. How do you see people? How are you experiecing yourself? How does it feel to slow down and take it all in?
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